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How to place and track a PMU pigment order with CharmingTattoo?
To order PMU pigments from CharmingTattoo, send your product request via the website inquiry form or email. A catalog with pricing arrives within 24 hours. Pay 50% deposit to start production and 50% before shipping.
CharmingTattoo does not currently offer online checkout — all orders are processed through our sales team to ensure personalized service and accurate pricing. After sending your inquiry, a dedicated sales representative responds within 24 hours with a product catalog, pricing, and a quotation. Production takes 15-30 days for custom or out-of-stock items, with express shipping (DHL, FedEx) delivering in 7-10 days to most destinations. A tracking number is provided once your order ships.
Order Process Step by Step
Submit an inquiry on our website or email your sales rep. Include product names, item numbers, quantities, and any customization requirements.
Within 24 hours, you receive a product catalog with pricing and a formal quotation. Discuss any adjustments with your sales rep.
Confirm your order details. Pay 50% deposit via bank transfer, Western Union, or PayPal to start production.
Production takes 15-30 days for custom/out-of-stock items. In-stock items ship within 3-5 days. Your sales rep provides progress updates.
Pay the remaining 50% before shipping. Choose express (DHL/FedEx, 7-10 days), air (10-15 days), or sea (25-35 days). Tracking number provided.
Track your shipment via the carrier's website. Allow 2-5 days for tracking information to appear after shipping. Door-to-door delivery available.
Payment Methods & Terms
Bank Transfer
Best for: Company-to-company orders.
Processing: 1-3 business days.
Details: Full bank account information provided with invoice.
Western Union
Best for: Person-to-person payments.
Processing: Instant.
Details: Quick and easy for smaller orders.
PayPal
Best for: Credit/debit card payments.
Processing: Instant.
Details: Pay as a guest with your card — no PayPal account required.
Shipping Options & Delivery Times
| Method | Delivery Time |
|---|---|
| DHL Express | 7-10 business days |
| FedEx Express | 7-10 business days |
| TNT | 7-12 business days |
| Aramex | 7-12 business days |
| Air freight | 10-15 business days |
| Sea freight (large orders) | 25-35 business days |
Important Ordering Notes
Related Questions
Ready to order? CharmingTattoo responds to inquiries within 24 hours. Send your request now or browse our product catalog.